About HonestPro
Built to be a calmer, fairer way to connect customers and pros.
HonestPro started with a simple frustration: filling out a form and then getting buried in calls, or paying for leads that go nowhere. This platform is our attempt to fix that for both sides — customers and pros.
We’re starting small, focusing on real jobs in real neighborhoods, and growing with feedback from the people actually using the platform.
What HonestPro focuses on
- Fewer, better-matched leads.
- Clear expectations for everyone.
- Fair, credit-based pricing for pros.
Where the idea came from
HonestPro comes out of years of seeing how stressful it can be to hire the right person — and how frustrating it is for pros to deal with junk leads, bidding wars, and systems that don’t feel built for them.
Instead of chasing every possible lead, HonestPro focuses on connecting a small group of serious customers with a small group of serious pros. Less noise, more real conversations, and better fits on both sides.
What we’re trying to build
- A place where customers feel comfortable asking for help.
- A platform where pros know what they’re paying for.
- A system that’s clear about how leads, credits, and matching work.
- A long-term hub for real-world services — not just a quick transaction.
The values behind HonestPro
These are the ideas that guide how we design the platform, how we talk to customers and pros, and how we make decisions as we grow.
Fairness
Leads should feel worth it. Customers shouldn’t be overwhelmed, and pros shouldn’t feel like they’re one of twenty people paying for the same chance. We keep the competition small and focused.
Clarity
No mystery fees, no vague rules. We aim to be clear about what a lead costs, how credits work, and what you can expect from the process.
Privacy
Your information isn’t something to blast around. Customer details are only shared with matched pros, and we’re not in the business of selling contact lists.
Real relationships
Good experiences turn into repeat work. HonestPro is built to make it easier for customers to rehire pros they like and for pros to build a steady base of happy clients.
Early days — and room to grow
HonestPro is starting in a focused way so we can listen, improve, and earn trust one step at a time. If you have ideas, we want to hear them.
If you’re a customer
Tell us what you need help with. Your experience and feedback will help shape how HonestPro serves future customers.
If you’re a pro
We’re especially interested in hearing from pros who care about doing good work and building long-term customers, not just quick wins.
If you just have ideas
Have thoughts about how this should work? We’re listening. Honest feedback now will help make the platform better for everyone.